For questions, comments, or requests regarding this privacy policy, you can contact us at yoni@creative-vibes.com.
This privacy policy was last updated on 1st of April 2024.
ARTICLE 10: CONTACT INFORMATION
We may change this privacy policy from time to time to comply with legal requirements or to adapt our practices. We will post the updated version of the privacy policy on our website and update the date of the last revision.
ARTICLE 9: CHANGES TO THIS PRIVACY POLICY
Our website uses cookies to enhance your experience. You can set your browser to refuse cookies or to be alerted when cookies are sent. Please refer to our [cookie policy] for more information.
ARTICLE 8: COOKIES
You have various rights regarding your personal data, including the right to access your data, the right to correct your data, the right to delete your data, the right to object to the processing of your data, and the right to data portability. For requests regarding these rights, you can contact us via yoni@creative-vibes.com.
ARTICLE 7: YOUR RIGHTS
We take the security of your data seriously and implement appropriate technical and organizational measures to protect your data against unauthorized access, loss, misuse, or alteration.
ARTICLE 6: HOW DO WE PROTECT YOUR DATA
We only share your data with third parties when necessary for the execution of our services or to comply with legal obligations. This may include:
- Service Providers: We may use service providers (such as hosting providers, payment processors, and marketing services) to deliver our services. These service providers only have access to your data to the extent necessary to perform their services and must treat your data confidentially.
- Government Agencies: We may share your data with government agencies when required to comply with legal obligations.
- Other Parties: We do not share your data with other parties without your consent, unless necessary to protect our rights, prevent fraud, or ensure the security of our services.
ARTICLE 5: WITH WHOM DO WE SHARE THIS DATA
We use the collected data to:
- Deliver our services and fulfill our agreement with you.
- Process invoices and payments.
- Improve our website and make our content relevant to you.
- Enhance our customer service and handle complaints.
- Improve and personalize our marketing activities.
- Comply with our legal obligations.
ARTICLE 4: HOW DO WE USE THIS DATA
We obtain this data directly from you as a customer, contact person, or visitor to our website.
ARTICLE 3: HOW DO WE OBTAIN THIS DATA
Here's an overview of the data we collect, why we do this, the legal basis for this processing, and how long we retain this data:
- Naam, bedrijfsnaam, adresgegevens, e-mail, telefoonnummer, website, and other details: We collect this data to deliver our services to you and to facilitate the execution of the agreement. This data is retained for up to 7 years after the end of our agreement.
- Invoicing details: We retain (company) name, billing address, email, telephone number, purchase history, and payment details for up to 7 years after the conclusion of our agreement, in accordance with legal obligations.
- Results and designs: We may use results and designs from our projects, with your (company) name and website, to showcase to potential clients, unless you object. This data is retained indefinitely unless you request deletion.
- Financial data: We process your name or that of your contact person, company name, billing address, email, telephone number, bank details, and outstanding balance for billing and financial administration purposes. This data is retained for 7 years in accordance with Tax Authority regulations.
- Complaint data: If you have a complaint, we process your (company) name, email, telephone number, and the content of and communication regarding this complaint to reach a resolution. This data is deleted 1 year after resolution.
- Analytical data: We use analytics services to analyze and improve website browsing behavior. This data is retained according to the storage periods of the respective service.
- Cookies: Our website uses cookies, which do not harm your devices.
- Review data: If you leave a review, we process your name, website, and the content of your message. We may post these reviews on our website, portfolio, and social media channels. They are deleted when they are no longer representative or at your request.
- Contact details: If you contact us through the website, we ask for your name and email. This data is deleted after handling your request unless it results in an agreement.
- Registration details for trainings, webinars, or freebies: We process your name, email address, and other relevant data when you sign up for our events. This data is retained until you unsubscribe.
- Recording of online brainstorm sessions: With your consent, we may make recordings of brainstorm sessions, which are deleted upon request.
ARTICLE 2: WHAT DATA DO WE USE
Creative Vibes is a creative company located at Professor Rankestraat 17, 9713GC, Groningen. We are registered with the Chamber of Commerce under number 73766453. For questions about your privacy or this privacy policy, you can contact us via yoni@creative-vibes.com.
ARTICLE 1: WHO WE ARE
This privacy policy describes how Creative Vibes collects, uses, and shares personal information when you use our services or visit our website. Your privacy is important to us, and we will always handle your data in a safe and confidential manner, in accordance with applicable laws.
creative vibes
PRIVACY POLICY